Name Correction Guide — BSES Rajdhani (BRPL)

Q: What is the difference between name correction and name change?

Name correction fixes administrative errors (spelling, formatting) for the same account-holder. Name change transfers the account to a different person or entity and requires ownership-transfer procedures.

Q: Which documents are mandatory for a BRPL name correction?

Mandatory: self-attested KYC of the holder showing the correct name, property document (rent agreement/ownership proof) with the correct name, and a signed Letter of Intent requesting the correction. For companies, a Board Resolution by the authorized signatory is also required.

Q: Where should I submit the name correction request?

Submit at the local BRPL Division Office that serves the connection address. Carry originals for verification and get a stamped acknowledgement on submission.

Q: How long does BRPL usually take to process a name correction?

Processing generally takes about 7–15 working days, depending on verification requirements and the local division's workload.

Q: What if BRPL says I need a name change instead of a correction?

Ask for written reasons. If the consumer is the same person (same KYC and address) provide supporting IDs and explain the issue. If still unresolved, escalate to the Division Manager or the Consumer Grievance Officer with all proof.

This page explains how to correct administrative errors (spelling / formatting / minor mistakes) in the name on a BRPL electricity account.

Important: This is name correction for the same account holder (spelling/typo fixes). For transfers or when the account should move to a different person/entity, follow the name change / ownership transfer process.

What “Name Correction” means

Name Correction — fix administrative mistakes on the same consumer (e.g., “Venkatesh” → “Venkatesh K.”; missing letter; swapped order).
Name Change — when the account-holder becomes a different person or legal entity (ownership transfer). This guide covers Name Correction only.

Documents you must prepare (exact, actionable list)

KYC copy of the holder (self-attested)
Acceptable: Aadhaar / Passport / Voter ID / Driving Licence / PAN.
The document must show the correct name you want on the BRPL account.
Self-attest (sign + date) on the copy.
Property document showing the correct name
Rent agreement OR property ownership document that includes the correct name of the holder.
If the connection-holder is a tenant, the rent agreement should match the correct name.
Letter of Intent (LOI) requesting name correction
Signed by the existing account holder.
Must state: CA number, connection address, incorrect name on bill, and the correct name to be updated.
(Sample LOI included below — copy/pasteable.)
If the account is held by a company / entity
Board Resolution authorizing the correction.
Signed by the authorized signatory and accompanied by that signatory’s KYC (self-attested).
Include company seal if available.

Where to submit

Local BRPL Division Office that serves the address where the connection is located.
Bring originals (for on-the-spot verification) and submit self-attested photocopies.
Ask for a submission receipt / acknowledgement with date and stamp.

How the submission typically proceeds (practical sequence)

Visit the local BRPL Division Office with documents + originals.
Fill any internal “Name Correction” request form at the counter (if provided).
Hand over self-attested copies + LOI + property proof + KYC. Show originals for verification.
Get an acknowledgement / token. Note the reference number and expected turnaround.
BRPL will verify documents and process correction; you may be contacted for additional clarifications.
Once processed, the corrected name appears on the next bill cycle or BRPL will share confirmation.

Expected processing time & tips

Typical verification: 7–15 working days (can vary by division).
Always ask for a reference / submission number and the contact details of the division officer.
Make sure every document shows the same correct name — inconsistent spellings cause delays.
Self-attestation must include signature + date on each document copy.
Carry a printed copy of the LOI and all documents in an organized folder.

Sample Letter of Intent (copy & paste)

Date: //____

To The Division Manager BSES Rajdhani Power Limited [Local Division Office Name] [Division Office Address]

Subject: Request for Administrative Name Correction — CA No. _____

Dear Sir / Madam,

I, [Correct Name as per KYC], am the current consumer of the electricity connection under CA No. ____ at [Full Connection Address]. The consumer name on the electricity bill is incorrectly recorded as: “[Incorrect Name on Bill]”.

I request you to kindly correct the name on the account to:

Correct Name (as per KYC): [Correct Name]

The following documents are enclosed for verification:

Self-attested KYC copy (Aadhaar/Passport/PAN) showing the correct name.

Property document (Rent Agreement / Ownership proof) showing the correct name.

Board Resolution (if the account is held by a company/entity) — where applicable.

Please process the administrative correction at the earliest and issue an acknowledgement.

Thank you.

Yours faithfully,

Signature: ________ Name: [Correct Name] CA No.: [] Address: [Full Address] Mobile: [] Email: [optional]

Edge cases & FAQs (quick)

If BRPL asks for additional verification: provide any secondary ID (PAN, passport) and proof of residence that matches the corrected name.
If the connection-holder is a tenant: ensure rent agreement lists the corrected name and the account is in that person’s name. Owner’s NOC may be requested in some divisions.
If BRPL rejects the correction as “name change”: request written reasons and escalate to the Division Manager / Consumer Grievance Officer. Provide clear proof that the same person holds the account (same Aadhaar, same address, same mobile).